Privacy Policy

North Shore Health System Federal Credit Union is committed to providing you with financial products and services to meet your needs and help you reach your financial goals. We are required by law to give you this privacy notice. If after reading this notice you have any questions, please contact us at any of our offices - Manhasset (516) 562-4918, Westbury (516) 876-6120 or Glen Cove (516) 674-7662.

What follows is a description of the information we collect and disclose, including the parties who receive nonpublic information from us as we conduct the business of the credit union.

Information We Collect About You

We collect information about you from the following sources:

• Information we receive from you on your applications and other forms
• Information about your transactions with us or others
• Information we receive from a credit-reporting agency
• Information obtained when verifying the information you provide on an application or other forms

This information may be obtained from your current or past employers or from other institutions where you conduct financial transactions. We may disclose all of the information we collect, as described above.

Parties Who Receive Information from Us

We may disclose nonpublic personal information about you to the following types of third parties:

• Financial companies, such as insurance companies and mortgage service companies
• Non-financial companies, such as consumer reporting agencies and retailers

Disclosure of Information to Parties that Provide Services to Us

If you decide to terminate your membership with North Shore Health System Federal Credit Union, we will not share information we have collected about you, except as may be permitted or required by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who need to know such information in order to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

What You Can Do to Help Protect Your Privacy

North Shore Health System Federal Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:

• Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card, which can provide free access to your accounts if your card is lost or stolen.
• Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union, and asks for your account number, you should beware. Official credit union staff will have access to your account number and will not need to ask for it.
• Keep your information with us current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.
• Let us know if you have questions. Please do not hesitate to call us - we are here to serve you.